Reduce shrinkage and increase profit with a loss prevention strategy
This article looks at the key drivers of inventory shrinkage as well as shifts in loss prevention technology and other priorities for retailers.
Case Study
Implementing a Global Customer Loyalty Program
From defining the solution approach to selecting technology partners and designing the loyalty program, we successfully launched Flying Tiger’s first global loyalty app, increasing customer engagement, purchase frequency, and average order value.
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Reviving Success: How CMG Transformed a Heavy Equipment Dealer’s ERP Program
A large dealer of heavy equipment faced challenges with an ambitious ERP transformation. CMG implemented a comprehensive Programme Health Check to identify corrective actions, reduce risk and accelerate value creation.
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CMG Drives Data-Driven Success for Global Beverage Leader
CMG partnered with a multinational beverage giant to instill a data-driven culture across 132 global sites, resulting in substantial sales and profit improvements and enhanced decision-making capabilities
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Organization Redesign for a Major Grocer
Our client, one of the big four UK grocers, was undertaking a large scale transformation, impacting all aspects of its operating model.
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Evolving your technical capabilities with a Tech Radar
Here, we look at one of the practices that have empowered Zalando’s success and continues to shape their vision: the Tech Radar.
Driving sustainable and lasting change on your digital transformation journey
Digital transformation has become a retail leader’s top priority. It's expected that digitally transformed organisations will be...
The FTC prepares to update its Green Guides
The Federal Trade Commission (FTC) guidelines for marketing using environmental claims such as “carbon offsets”, “non-toxic” and “free-of” are set to get an overhaul.
User Acceptance Testing: What is it and how can we guide you through it?
UAT is often the business stakeholders’ opportunity to indicate if the solution is ‘fit for purpose’ and that they are confident the solution can support their operations.
Perfecting process… the key to operational excellence
One of the key pillars of operational excellence is the efficiency of processes. This aspect can often be overlooked in companies for several reasons.
Why digital transformation success depends on change management
As more and more companies make the most of beneficial technologies, effective change management is more important than ever to ensure success and adoption.
Change management’s key role in ERP implementation
Now more than ever, new technology needs new skills and processes to make a shift. Your business needs deep involvement and a leadership role in enabling change.
Delivering change remotely: What we’ve learnt
We asked our team of consultants what they thought were some of their biggest challenges delivering change management remotely over the past two years.
Meet TOM, our retail target operating model tool
Our Retail TOM Tool serves as a long-term roadmap towards operational excellence and agility. We advise on common pain points, risk areas, strategic approaches and more.
How TOM can save you time, money and pain
By defining a Target Operating Model (TOM) up front, you will be sure to achieve the stated outcomes, and your teams will know what changes they need to make.
What is Program Management and why does your business need it?
Program management is a discipline that is often misinterpreted. Many understand it as project managing a group of projects that may or may not be interrelated.
