Insights - CMG Change Management Group

User Acceptance Testing: What is it and how can we guide you through it?

UAT is often the business stakeholders’ opportunity to indicate if the solution is ‘fit for purpose’ and that they are confident the solution can support their operations.

Perfecting process… the key to operational excellence

One of the key pillars of operational excellence is the efficiency of processes. This aspect can often be overlooked in companies for several reasons.

Why digital transformation success depends on change management

As more and more companies make the most of beneficial technologies, effective change management is more important than ever to ensure success and adoption.

Delivering change remotely: What we’ve learnt

We asked our team of consultants what they thought were some of their biggest challenges delivering change management remotely over the past two years.

Why structure and methodology are essential to deliver a portfolio of projects

Delivering transformational initiatives requires discipline and diligence from structured management methodology, a process that is often misinterpreted.

Retail vs. Excel: Making spreadsheets work for you

Despite what you might have experienced, with a bit of structure and automation, it’s entirely possible to build spreadsheets efficiently tuned to support your processes.

Meet TOM, our retail target operating model tool

Our Retail TOM Tool serves as a long-term roadmap towards operational excellence and agility. We advise on common pain points, risk areas, strategic approaches and more.

How TOM can save you time, money and pain

By defining a Target Operating Model (TOM) up front, you will be sure to achieve the stated outcomes, and your teams will know what changes they need to make.

Innovations in Sustainability

In the last two years, we've seen many companies show a marked increase in their efforts to pursue global environmental sustainability.

How retail has embraced innovation during the pandemic

We look at how home working, frictionless tools, home delivery and a new race to keep ahead in the digital world are now fixtures in retail.

Spotlight

Driving sustainable and lasting change on your digital transformation journey

Spotlight

User Acceptance Testing: What is it and how can we guide you through it?

Spotlight

Perfecting process… the key to operational excellence

Spotlight

Why digital transformation success depends on change management

User Acceptance Testing: What is it and how can we guide you through it?

Perfecting process… the key to operational excellence

Why digital transformation success depends on change management

Delivering change remotely: What we’ve learnt

Why structure and methodology are essential to deliver a portfolio of projects

Retail vs. Excel: Making spreadsheets work for you

Meet TOM, our retail target operating model tool

How TOM can save you time, money and pain

Innovations in Sustainability

How retail has embraced innovation during the pandemic